Inbound Call Center Representative
Duties…
– Answer incoming calls from customers and provide assistance or information as needed
– Take messages for all customer interactions accurately and thoroughly in the system
– Provide product or service information to customers
– Meet or exceed performance goals, including call quality, customer satisfaction, and productivity metrics
Experience:
– Previous experience in a customer service or call center role preferred
– Strong verbal communication skills and active listening skills
– Ability to handle high call volumes and work in a fast-paced environment
– Excellent problem-solving skills and ability to think quickly on your feet
– Proficient computer skills and ability to navigate multiple systems simultaneously
– Ability to remain calm and professional under pressure
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our team as an Inbound Call Center Representative.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 32 ? 40 per week
Benefits:
? Flexible schedule
? On-the-job training
? Paid time off
? Work from home
Shift:
? 4 hour shift
? 8 hour shift
? Evening shift
Location:
? Arkansas (Required)
Work Location: Remote
