CornerStone Staffing is hiring qualified professionals for a
Call Center Customer Service Representative role from home in the Dallas-Fort Worth area…
Seeking a long-term opportunity? Apply now!
Job Title: Call Center – Customer Service Representative
Location: Work From Home – MUST LIVE IN DALLAS-FORT WORTH
Pay: $15.00/hr. (Pay Differential: $16 for Bilingual Spanish/English)
Schedule: Monday-Friday, 8am-4:30pm ( MUST BE OPEN TO WORK OVERTIME AS NEEDED )
Responsibilities:
? Handle a high volume of outbound calls efficiently and professionally
? Read scripts verbatim and record responses accurately
? Manage and resolve customer inquiries and issues in a timely manner
? Maintain detailed and accurate records of customer interactions and transactions
? Code responses and update customer information in the system
? Ensure high-quality service and adherence to company policies during every call
? Adapt to changes in call volume and workflow to meet organizational needs
? Provide exceptional customer service while maintaining a positive and professional demeanor
Requirements:
? High School Diploma/GED
? 3+ years of Customer Service experience
? 2+ years Call Center experience
? Bilingual Candidates MUST BE fluent in Spanish & English
? Must be able to type 35wpm
? MUST HAVE: Reliable Internet Service (Speed Test Conducted)
? MUST HAVE: Designated work area free from distractions
Application Process Includes:
? Background check
? Drug Screen
? Script Test
? Clerical Testing
To Apply for this Job:
Click the Apply Online button, then:
? If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
? If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
Job #: 146851
#ZIP
